Shipping & Returns
Shipping Times & Rates
- Currently we are able to accept online orders to shipping addresses within the United States, and most countries around the world.
- For each address within the United States, the following charges apply: Ground shipping: Free. Please allow 4-5 business days. Items ordered together may not always ship together.
- Please allow an additional 5-7 days for delivery of standard make to order items and an additional 7-14 days for delivery of sophisticated handmade items by an artist.
- To inquire about shipments within the U.S. APO or FPO addresses, please contact Customer Service at firstname.lastname@example.org.
More Information on Complementary Shipping:
- Free shipping excludes PERIMADE for business accounts.
- Sales tax do not count toward the total amount.
- Free shipping is only available for orders placed on the U.S. and Canada Website for domestic delivery.
- Perimade & Co. offers complimentary shipping for any non-customized item that you’d like to return. Simply contact us and request a shipping label. Then drop off your package at the nearest drop-off location. Customized items such as hand engraved jewelry and personalized artwork are not returnable.
- If you have any questions, please contact Customer Service at: email@example.com.
- Items are accepted for credit or exchange in the U.S. if returned in sellable condition within 90 days, accompanied by a sales receipt. Some exclusions may apply. Items must be returned in its original packaging.
- A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please contact Customer Service at firstname.lastname@example.org and follow the instructions.